Changing Your Account Recovery Email

Set up an email other than your primary email as a factor for password recovery.

By default, your primary email address has been set as the email address that IAM uses to help you recover your account. If you have to regain access, then IAM sends a notification to this email address. You follow the instructions in the notification to recover your account.

If you want to use another email address instead of your primary email address, you can specify an alternate (recovery) email address using the following instructions.

  1. Select the Profile menu (Profile menu icon), which is on the upper-right side of the navigation bar at the top of the page, and then click My profile. In the My profile console, click Security.
  2. In the Account recovery options pane, go to Recovery email, and click the Actions menu.
  3. Select Edit.
  4. In the Change recovery email dialog box, enter your password for security purposes, and then click Verify.
  5. In the New recovery email field, enter a different email address to use to recover your account, and then click Change recovery email.
    IAM sends a verification notification to this email address.
    Tip

    If you didn't receive the notification, then in the Recovery options page, click Resend email. IAM resends the notification to the email address you provided in step 5.
  6. In your Inbox, open the verification notification, and then click the Email verification link.
  7. In the Email verified page, click the Click here to continue link.
  8. In the Recovery email pane of the Account recovery options section, verify that you see the recovery email address that you provided in step 5.