Data Handling

Questions related to Document Understanding's data handling.

Does Oracle look at the files that I input to Document Understanding?

No, Oracle doesn't use any of your content for any purpose except to provide you with the results.

Does Oracle use my data for improve the service?

No, Oracle doesn't use the content you input to train and improve any AI services.

Are the images that I send to the Document Understanding API, the results, or other information about the request itself stored on Oracle servers?

Customer data privacy is respected. When you send an image to the Document Understanding API, it's processed in memory, and no customer data is stored. Oracle temporarily logs some metadata about the API requests to improve the service, for billing, and metering, and to combat abuse. The metadata is, for example, the time and size of the request.

Which file storage locations are supported?

Local file storage and Oracle Object Storage are supported. Find out more about Oracle Object Storage from the Object Storage web page. If the data isn't in Object Storage, consider using Data Integration to move the data to Object Storage. See the Data Integration web page for more information about it.