Oracle Cloud Infrastructure Documentation

Request Service Limit Increase

Before creating an Exadata Infrastructure resource, you are recommended to check the available service limits and request a service limit increase from the Oracle Cloud Infrastructure console if required.

You need to have a minimum number of Exadata Database Servers and Exadata Storage Servers available in your tenancy to provision an Exadata Infrastructure. These service limits are determined by the Exadata System Shape that you choose to provision your Exadata Infrastructure.

The Exadata System Database Server Count and Storage Server Count limits are defined as counts per availability domain.

If you try to create a resource for which a limit has been met, you're prompted to submit a limit increase request.

To Request a Service Limit Increase

If you do not have the required service limits to provision an Exadata Infrastructure using the Exadata System Shape of your choice, you can submit a request to increase your service limits using the Oracle Cloud Infrastructure console to add Exadata Infrastructure resources - Database Servers and Storage Servers to the tenancy.

Note

This procedure applies to requests for service limit increases. For details about the subscribed region limit and how to request an increase to that limit, see Subscribed Region Limits.
To view the current service limits and request a service limit increase:
  1. From the OCI Console, open the navigation menu and click Governance & Administration.
  2. Under Support, click Request Service Limit Updates.
  3. On the Limit Increase tab, select Database for Service category.
  4. Select a service limit specific to the Exadata System Shape of your choice from the Resource select list.

    For example, the service limits applicable to X9M-2 Exadata System on Oracle Public Cloud are Exadata X9M Database Server Count - 126 Cores and Exadata X9M Storage Server Count - 64 TB which must be set to 2 and 3 respectively, at the least.

  5. The service limits and current usage is displayed per Availability Domain (AD).
    Note

    Observe that the Exadata System Database Server Count and Storage Server Count limits are defined as counts per availability domain.
  6. If you do not have enough service limits, increase the service limit value for one or more ADs listed.

    The minimum required service limits are determined by the Exadata System Shape that you choose use. See Characteristics of Infrastructure Shapes for a complete list of Exadata Systems supported by Autonomous Database on Dedicated Exadata Infrastructure and their specifications.

  7. The Limit Increase tab shows one service limit entry per resource. So, to include another resource in this request, you must click + Additional Request and follow the same procedure to increase its current limits.

    Extending the previous example, if you selected Exadata X9M Database Server Count - 126 Cores earlier and want to increase the limits for Storage Server Count also, then you must click + Additional Request and select Exadata X9M Storage Server Count - 64 TB for resource. This displays the service limit and current usage for the Storage Server Count as a second row.


    Description of service-limit-increase.png follows

  8. Optionally, enter a Reason for request, and click Create support request

The requested service limits are usually allocated within 1 business day, but may take longer depending on the availability and the quantity requested.

If you need your request to be handled urgently, you can explain the severity of your situation in the Reason for Request text box.