Unlocking a User

Unlock a user account in an OCI IAM identity domain.

After a consecutive number of unsuccessful sign-in attempts, a user account is locked. The user receives a notification with a link that they can use to reset their password and unlock their account. An administrator can unlock accounts without requiring a password reset.

If a user account is locked and the user or an administrator doesn't unlock it, then IAM unlocks it automatically after a specified time period. An administrator can set this time period from 5 minutes to 24 hours.

  1. Open the navigation menu and click Identity & Security. Under Identity, click Domains.
  2. Click the name of the identity domain that you want to work in. You might need to change the compartment to find the domain that you want. Then, click Users.
  3. Click the user account that you want to unlock.
  4. Click More actions, and select Unlock User.
  5. In the Confirmation window, click OK.