Troubleshooting Health Checks

Use troubleshooting information to identify and address common issues that can occur while working with Health Checks.

See also Known Issues for Health Checks.

Health Checks Continually Fail

Troubleshoot health checks that are continually returning non-healthy results.

Health checks continually return "isHealthy": false when you list results (HTTP monitor, ping monitor, HTTP on-demand probe, ping on-demand probe).

Cause: Insufficient Permissions

You might not have permissions to monitor the host.

Remedy: Ensure Sufficient Permissions

Ensure that you have permissions to monitor the host.

Cause: Incorrect Port Configuration on Host

The host ports might not be configured to receive traffic from Health Checks.

Remedy: Configure Host Ports

Configure the host ports to receive traffic from Health Checks.