How to manage Oracle Break Glass for your Fusion Applications environments.
Occasionally, Oracle-authorized personnel need to access resources to troubleshoot or
help resolve an issue with your applications environment. Break Glass provides you with
the ability to temporarily grant access to Oracle Support using a securely administered
workflow.
The Break Glass access control and approval workflow is enabled only for specific Oracle
Applications bundles, or if you have specifically purchased the subscription. When you
subscribe to Oracle Break Glass service, you get access to Oracle Managed Access, where you enable and manage
requests for temporary access to your organization's cloud resources from authorized
support operators.
Key features of Break Glass with Oracle Managed Access
include:
Provides the operator temporary user credentials for a specific duration.
Specifies the access level for the representative.
Creates logs of all actions, providing an audit trail.
Enabling Break Glass for an Environment
When you provision an environment that has a break glass subscription included in the
environment family, the lockbox is automatically created for the environment in Oracle Managed Access with the following default
settings:
Password expiration time: 96 hours
Auto-approval: Enabled
Prerequisite:
A subscription that includes Break Glass has been added to the environment
family.
You can verify that Break Glass is available for your environment by viewing the
environment details:
Under Resources, select Security and then select the Breakglass tab to see details.