Troubleshooting OS Management Hub

Identify and address common issues that can occur while working with OS Management Hub.

Log Files

• Examining Log Files on an Instance

Registration

• Registration Failed for Instance or Management Station
• 'No Profile Available' When Enabling the OS Management Hub Plugin
• Verifying the OS Management Hub Plugin Version

Jobs

• Job Remains in the Accepted State
• No Items Found When Viewing Job Results
• Download Errors in Job Error Log

Packages and Modules

• Ksplice Updates Aren't Applied
• ksplice-offline Package Fails to Install
• Can't Remove Module from a Group

Custom Software Sources

• Custom Software Source Creation Failed

Lifecycle Environments

• Lifecycle Environment Promotion Failed

Service Related

• Policy Issues
• Service Limits Exceeded

Additional Resources

• Disaster Recovery of a Management Station
• Cloud Customer Connect
• Known Issues