public static class CreateIncident.Builder extends Object
Constructor and Description |
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Builder() |
Modifier and Type | Method and Description |
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CreateIncident |
build() |
CreateIncident.Builder |
compartmentId(String compartmentId)
The OCID of the tenancy.
|
CreateIncident.Builder |
contacts(List<Contact> contacts)
The list of contacts.
|
CreateIncident.Builder |
copy(CreateIncident model) |
CreateIncident.Builder |
csi(String csi)
The Customer Support Identifier (CSI) number associated with the support account.
|
CreateIncident.Builder |
problemType(ProblemType problemType)
The kind of support ticket (type of support request).
|
CreateIncident.Builder |
referrer(String referrer)
The incident referrer.
|
CreateIncident.Builder |
ticket(CreateTicketDetails ticket) |
CreateIncident.Builder |
userGroupId(String userGroupId)
Technical support type (
TECH ) only: The identifier of the support request’s user
group in My Oracle Cloud Support portal. |
public CreateIncident.Builder compartmentId(String compartmentId)
The OCID of the tenancy.
compartmentId
- the value to setpublic CreateIncident.Builder ticket(CreateTicketDetails ticket)
public CreateIncident.Builder csi(String csi)
The Customer Support Identifier (CSI) number associated with the support account. The CSI is optional for all support request types.
csi
- the value to setpublic CreateIncident.Builder userGroupId(String userGroupId)
Technical support type (TECH
) only: The identifier of the support request’s user
group in My Oracle Cloud Support portal.
userGroupId
- the value to setpublic CreateIncident.Builder problemType(ProblemType problemType)
The kind of support ticket (type of support request). For information about ACCOUNT
support tickets, see Creating a Billing Support
Request.
For information about LIMIT
support tickets, see Creating a Service Limit
Increase
Request.
For information about TECH
support tickets, see Creating a Technical Support
Request.
problemType
- the value to setpublic CreateIncident.Builder contacts(List<Contact> contacts)
The list of contacts.
contacts
- the value to setpublic CreateIncident.Builder referrer(String referrer)
The incident referrer. This value is often the URL that the customer used when creating the support ticket.
referrer
- the value to setpublic CreateIncident build()
public CreateIncident.Builder copy(CreateIncident model)
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