Generating a Bypass Code

A bypass code is useful as a second verification factor or for account recovery. You can generate bypass codes after you enroll in 2-Step Verification. And then use that bypass code to access your account when, for example, you don't have your mobile device for verification.

Prerequisite:
Enable 2-step verification. Users usually enable 2-step verification automatically when they first sign in. However, if your administrator made 2-step verification optional, and you have clicked Skip each time you sign in, you can enable 2-step verification in the My profile console, Security tab. See Activating 2-Step Verification.
Note

If account recovery and MFA haven't been enabled by your administrator, you will not see the Security tab. If you have questions about account recovery and MFA for your account, contact your administrator.

If you don't know how to contact your administrator, you can find your administrator's contact information in your original Welcome email.

  1. Select the Profile menu (Profile menu icon), which is on the upper-right side of the navigation bar at the top of the page, and then click My profile. In the My profile console, click Security.
  2. In Bypass codes, click Generate.

    Store your bypass code in a secure location, for example, write it down in a notebook.

    If you lose your bypass code, you also have the option to contact an administrator to obtain a bypass code for access.