Oracle Cloud Infrastructure Documentation

Known Issues

These known issues have been identified in OS Management Hub.

Resolved Issues

Oracle Cloud Agent 1.40 not yet available for Windows

Details

OS Management Hub requires a minimum of Oracle Cloud Agent version 1.40. This release isn't yet available for Microsoft Windows. You can't register Windows instances with the service until it's available.

Workaround

We're working on releasing Oracle Cloud Agent 1.40 for Windows. It will be available soon.

Older platform images or Bring Your Own Images will not register

Details

OS Management Hub requires Oracle Cloud Agent (OCA) version 1.40 or later. This version of the OCA agent is included with the April 2024 Oracle Linux and Microsoft Windows platform images. Instances created with older platform images or with Bring Your Own Images that don't have the required OCA version will not have the OS Management Hub agent plugin and can't register with the service.

Workaround

After instance creation, allow the Oracle Cloud Agent updater to install the latest OCA that includes OS Management Hub support. Then register the instance using the Oracle Cloud Agent tab in the Console. The automatic update process can take up to an hour.

OCI Events are not emitted

Details

OS Management Hub events aren't emitted by the service

Workaround

We're working on a resolution.

Some resources aren't manageable with Terraform

Details

OS Management Hub is currently not fully compatible with Terraform. Some operations including attaching registration profiles to OCI instances and managing scheduled jobs aren't yet supported in Terraform.

Workaround

Use the CLI or SDK which supports all OS Management Hub resources. We're working on a resolution.

Custom software source might contain duplicate packages

Details
Custom software sources that use the oci_included vendor software source might contain duplicate packages.
Workaround

The duplicate packages have no negative effects on the instances that use the custom software source. We're working on a resolution.

Installed Windows update displays as an 'Available update'

Details
Some Windows updates that require a reboot will continue to display as an 'Available update' even after they've been installed.
Workaround
Restart the instance to fully apply the update. After the instance restarts, the update will display as an 'Installed update'.

No option to edit a module for a group

Details
OS Management Hub doesn't provide an option to edit a module for a group using the Console at this time.
Workaround
We're working on a resolution. As a workaround, you can use the API or CLI to edit the module. Or, in the Console you can first remove the module and then add the module with the updated module stream configuration.

Can't use private or third-party repositories

Details
You can't use your own private or third-party yum repositories or mirrors with OS Management Hub. The service, however, doesn't interact with nor interfere with content from these repositories.
Workaround

We're working on a resolution to manage content from private and third-party repositories using OS Management Hub.

As a workaround, you can manually add custom repository files to /etc/yum.repos.d on an instance registered with OS Management Hub and then manage those repositories outside of the service. OS Management Hub won't disable these repositories. However, scheduled update jobs won't update content from private or third-party repositories.

Can't patch Oracle Databases

Details

OS Management Hub doesn't apply patches to databases. If you're using the OCI Database service, it provides its own solutions for applying patches to databases in bare metal and virtual machine database systems.

Workaround

Follow the Database service procedures for applying patches to databases. See the Database Update documentation.

If you're not using the OCI Database service, follow the Oracle Database documentation.

Can't manage PaaS instances

OS Management Hub can't manage instances in ManagedCompartmentForPaaS compartments. This compartment is created on behalf of the user for use with Oracle Platform Services on Oracle Cloud Infrastructure. For more information about this compartment, see Information About Supported Platform Services.

OS Management Hub can't manage updates for Database service instances. For more information, see Can't patch Oracle Databases.

Resolved Issues

These known issues have been resolved in OS Management Hub.

Instance reports aren't sorted by instance name

Details
The security updates, bug updates, and instance activity reports aren't sorted by instance name.
Resolved
2024-04-23

Only vendor software sources displayed on Package Details page

Details

The package details page shows the software sources associated with a package. Currently, the page only shows vendor software sources. If the package is part of a custom or versioned custom software source, the page doesn't reflect that.

Resolved
2024-04-23

Advisory count not accurate in reports

Details

The advisory count is incorrect for the security updates report and bug updates report. The advisory count lists the number of packages with security updates available for the instance, not the count of advisories against the instance.

Resolved
2024-04-23

Unable to remove offline instances

Details
OS Management Hub is unable to remove offline instances.

Offline instances include:

  • Instances that are no longer in communication with the service.
  • Unregistered instances that couldn't communicate with the service at the time that they were unregistered.
Resolved
2024-04-23

Unable to register compute instances in Oracle Cloud Infrastructure

Details
OS Management Hub is unable to register compute instances in Oracle Cloud Infrastructure.
Resolved
2024-04-23

Package dependencies not resolved in filters for custom and versioned custom software sources

Details
OS Management Hub doesn't automatically resolve package and module dependencies. You're responsible for determining which packages or modules are required.
Workaround
This issue was resolved.
Resolved
2024-04-23

Updates to the OS Management Hub plugin fail after updating JDK and JRE package

Details

If the JRE or JDK packages are updated and the mgmt_agent systemd service hasn't been restarted, the OS Management Hub plugin update will fail and the instance will lose communication with the service. Additionally, the instance might show as inactive or offline. The instance will not check in with the service or run update jobs until the mgmt_agent service restarts.

Workaround

This issue is resolved.

Resolved
2023-08-30

Oracle Linux 8 oVirt vendor software sources aren't selectable

Details

The Oracle Linux 8 oVirt 4.4 and Oracle Linux 8 oVirt 4.4 Extras software sources aren't available when adding vendor software sources to OS Management Hub.

Workaround

This issue is resolved.

Resolved
2023-10-17