Sign In for the First Time

This topic describes how to sign in to the Oracle Cloud Infrastructure Console.

Supported Browsers

Oracle Cloud Infrastructure supports the following browsers and versions:

  • Google Chrome 80 or later
  • Safari 12.1 or later
  • Firefox 62 or later (Private Browsing mode is not supported)*

* Troubleshooting signing in with Firefox:

If you are having trouble signing in to the Console using the Firefox browser, it might be due to one of the following conditions:

If none of the above resolves your issue, contact Oracle Support. In your problem description, make sure you specify whether you are using Firefox or Firefox ESR.

Signing In for the First Time

To sign in to Oracle Cloud at, you need:

  • Your cloud account name (also sometimes referred to as your tenancy name)
  • User name and password

There are different ways to have an account created for you:


When you're logged in to the Console for one of the commercial realm regions, the browser times out after 60 minutes of inactivity, and you need to sign in again to use the Console.