Collecting Roving Edge Infrastructure Device Diagnostic Information
Learn how to collect diagnostic information related to Roving Edge Infrastructure devices and forward them to Oracle Support for further investigation of potential problems.
Use the diagnostic bundles feature to collect diagnostic information for Roving Edge Infrastructure devices and send them to Oracle Support where the data can be further reviewed and recommendations made on how to fix problems and improve performance. The feature gathers logs regardless of the health of core services like data-sync, object storage, databases and identity. Once you download a diagnostic bundle, submit it to Oracle Support by using a Service Request.
You can perform the following device diagnostic bundles tasks: