Oracle Cloud Infrastructure Documentation

Requesting a Limit Increase for Database Resources

Learn how to request a service limit increase.

If you need to increase a service limit for a multicloud database service, you can open a request in the Oracle Cloud Infrastructure (OCI) Console. You might need to do this if you need to provision more database infrastructure than your current tenancy limits allow.

To request a limit increase

  1. Open the Console, then select the region you want for the limit increase. See Get to Know the Console and Working in Regions for more information.
  2. Open the navigation menu and click Governance & Administration.
  3. Under Tenancy Management, click Limits, Quotas and Usage.

  4. Select the following values:

    • Service: Database
    • Scope: Pick the Availability domain that you want to increase limits in.
    • Subscription: Select your multicloud Oracle Database subscription.
    • Compartment: Select the root compartment for your OCI tenancy.
  5. In the table of resource limits, note the Service Limit, Usage and Available values for the resource you need a limit increase for. For example, if you're interest in Exadata storage servers, the Service Limit displays the current maximum number of storage servers that you can provision in the selected Availability domain. The Usage value shows the number of storage servers you have already provisioned, and the Available value shows the number of servers you can still provision with the current service limit.
  6. To open a service limit increase ticket, click the Actions menu (Actions Menu)for the row that displays the resource you're interested in, then click Open Support Request.
  7. On the Support Options panel, click Request a Limit Increase.
  8. In the Support Chat panel, click Limit Increase, then click Limit Increase again at the bottom of the displayed text.
  9. On the Support Options page, click the Limit Increase tab.

  10. Select the following values:

    • Service Catagory: Database
    • Resource: Select the resource that you want to increase limits for. For example: "Exadata X9M Database Server Count".
    • Subscription: Enter your multicloud Oracle Database subscription. For example, if you're using Oracle Database@AWS, pick the subscription that ends with the string "ORACLEDBATAWS".

  11. In the Availability domains section, enter a new service limit value for the Availability domain that you want to increase the limit in. The number you enter will be the new maximum value for the limit. For example: If your current limit is 20, and you enter 25, your new limit will be 25 (an increase of 5).

    If you do not know which Availability domain to choose, use the first displayed Availability domain. For example: hqkx:US-ASHBURN-AD-1 is one of the three Availability domains for the OCI US East (Ashburn) region.


    The Support Options form.

  12. In the Reason for request field, enter the Azure availability zone where you want the limit increase to take effect. Enter any extra instructions that you want Oracle Support to have for this request.
  13. Click Create Support Request.