Troubleshooting Speech

Use troubleshooting information to identify and address common issues that can occur while working with Speech.

Diagnose Speech Job and Task Failures

Determine Speech job and task failures.

Diagnosing Issues Using the Console

Use the Console to determine why jobs or tasks fail.

  1. Open the navigation menu and click Analytics & AI. Under AI Services, click Speech.
  2. Click Transcription Jobs.
  3. Click the job you want to troubleshoot, and navigate to the details page.
  4. Click the failed task to view the reason of failure on the task details page.

Exceeded Media Duration Limit

Keep your media file size and duration under the service limits.

Batch Job too Large

Keep the number of tasks in a job under the service limits.