Describes
how to grant temporary access to your database for an Oracle Cloud Operator.
Oracle Cloud Operators do not have authorization to access your data or any other
information in your database schemas. When access to your database schemas is required to
troubleshoot or mitigate an issue, you can allow a cloud operator to access your Autonomous Database schemas for a limited time.
You allow a cloud operator to access the database schemas by running the
procedure DBMS_CLOUD_ADMIN.ENABLE_OPERATOR_ACCESS. This means if you file a
service request with Oracle Cloud Support and Oracle Cloud Operators need to access your
database schemas, you must also enable operator access by running DBMS_CLOUD_ADMIN.ENABLE_OPERATOR_ACCESS.
Topics
Enable Cloud Operator Access Describes the steps to enable Cloud Operator access on an Autonomous Database instance.
Disable Cloud Operator Access Describes the steps to disable Cloud Operator access on an Autonomous Database instance.
Describes
the steps to enable Cloud Operator access on an Autonomous Database instance.
Enable operator access.
For example:
BEGIN
DBMS_CLOUD_ADMIN.ENABLE_OPERATOR_ACCESS(
auth_duration => 12 );
END;
/
The auth_duration parameter specifies
the number of Hours for which the Cloud Operator is
granted access. The value must be a whole number in
the range of 1 to 24 and the default is 1
(Hour).