Support Request Management

Manage support requests in Support Management.

You can perform the following support request management tasks:

• Creating a Support Request
  • Creating a Technical Support Request
  • Creating a Billing Support Request
  • Creating a Service Limit Increase Request
• Listing Support Requests
• Listing Products for Technical Support Requests
• Listing Limits for Service Limit Increase Requests
• Getting Details for a Support Request
• Updating Support Requests
  • Adding a Comment to a Support Request
  • Attaching a File to a Technical Support Request
  • Closing a Support Request
  • Reopening a Billing Support Request
• Validating a User