Attaching a File to a Technical Support Request
Attach a file to a technical support request in Support Management.
This task can be performed in the Console only, for technical support requests only.
Attach a file to a technical support request in Support Management.
This task can be performed in the Console only, for technical support requests only.
The Support Center page opens, listing technical support requests (Technical).
Support requests that were migrated to My Oracle Cloud Support are indicated by values in the Migrated SR Number column.
A "[Read-only]" label for a support request indicates that your user account is limited to view privileges within the user group that's specified for the support request.
To update the service request, ask the Customer User Administrator (CUA) to assign you edit privileges within the related user group.