Using the Oracle Cloud Console

The Oracle Cloud Console provides a single interface to manage all your cloud services.


The Oracle Cloud Console features described here are currently available only with new orders of specific applications.

When you log in, you are directed automatically either to this Oracle Cloud Console for the new experience, or to the Oracle Cloud Classic Console. If you don't see the Applications tab of the Console shown here, see Navigate to Your Cloud Services.

If your order included other Oracle Cloud Applications that you don't see when you sign in, you can manage those through the Classic Applications Console, which you can access through the navigation menu. See Navigate to Applications and Related Services

When you sign in to the Oracle Cloud Console, the Applications tab in the home page provides access to all of your applications and to helpful resources such as documentation and guided tours. The list of service applications and the contents of the page will vary depending on your subscriptions.  The following image shows an example of the home page and list of applications.

Applications tab of the Console home page

Discover Your Applications

The My Applications panel lists your applications and other details about your applications environments. The information shown on the My Applications panel varies for different types of applications.

For all applications, you can click the application name to view its Overview page where you can find more details about the application and navigate to its management pages.

To view applications, you must be granted access to each application and environment by an administrator. If you don't see your applications or related environments, or need to grant access to someone else, see Required Permissions to View the List of Applications.

Add Users

The Quick Actions section links you directly to common tasks:

Click Add a user to your tenancy to add users and groups to access applications environments and other Oracle Cloud Infrastructure services. For more information, see Adding Oracle Cloud Console Users.

Explore Learning Resources

Links to documentation and to Oracle University courses are displayed for easy reference. The documents and courses shown are customized for your tenancy based on the subscriptions you have purchased.

Take a Guided Tour to Learn About the Features of the Console

The first time you sign in, you are prompted to take a guided tour to learn how to use the features of the Console. If you want to take the tour at another time, click Exit guided tour. To relaunch the tour later, click Take a Console tour in the Learning panel on the Console home page.

Navigate to Applications and Related Services

Open the navigation menu in the upper left to navigate directly to services not listed on the Console home page.

The following image shows an example, your tenancy displays only the applications available to you.

The applications navigation panel

Click My Applications to display the list of applications available to you.

If you have other applications not shown on the home page, you'll see a link under Applications for the Classic Applications Console. Use the Classic Applications Console to manage the applications not yet available on the Oracle Cloud Console. For information about the Classic Applications Console, see Discover Oracle Cloud Applications on Applications Console.

Quickly Finding Your Resources

Use these features to simplify locating your most used services and resources:

  • You can pin items to create a Pinned Links section of the Home tab for your most-used Console pages. To pin an item, hover over the menu item and then click the pin to the left of the item name.
  • The Recent section of the Home tab displays the links to your recently used navigation items.
  • If you're not sure which heading an item belongs to, you can avoid traversing the service groupings by using the Search box at the top of the navigation menu.

Understand Regions

Oracle Cloud Infrastructure is physically hosted in regions. A region is a localized geographic area, and regions are named according to the country, geographical area, and city, for example: US East (Ashburn), UK South (London), and Brazil East (Sao Paolo).

With the exception of the home page, the Console provides a view of the resources in a single region. The region that you are currently viewing is displayed in the top bar of the Console. If you navigate away from the home page and don't see environments or other resources that you expect to see, verify that you are viewing the correct region. To change regions, open the region menu, and select the region you wish to view.

Viewing the region menu

The home page provides a view of your application environments across regions. Environments that are not in the region you are currently viewing display this icon Go to region icon. When you click the link on the home page, the Console switches to the region where the environment is located. Once you leave the home page, you must use the region picker to view resources in each region.


In some cases, the home region displayed in the Console may be different than the Data Center Region that you selected or is identified in your order for your Services. The information stored in your home region consists of only cloud services administrator credentials that are shared with Oracle to create and manage the Oracle Cloud account and is information that is required to log in to your account. Your Oracle Application services production and backup data remain permanently stored by Oracle only in the Data Center Region that is identified in your order.

When you create an environment, you can choose the region that you want the environment to be located in (depending on the regions supported by your specific applications).

More information:

For Fusion Applications, see Choosing a Region for an Environment Family.

For other applications, see Choosing a Region for an Environment.

Setting the Console Time Zone for Fusion Applications

You can set the time zone in the Console so that you see time stamps in your preferred time zone for Fusion Applications pages. By default, time stamps are shown in Coordinated Universal Time (UTC).

To change the time zone setting:

  1. Open the Profile menu and click Console settings.
  2. Under Time Zone in the menu, select the preferred time zone.
  3. Click Save changes.

Currently, only Console pages specific to Fusion Applications display the preferred time zone. These include the environment details and environment family details pages. All other Console pages will still display time stamps in UTC. When UTC is shown, the abbreviation is included in the time stamp, so you'll know which time zone the time stamp represents (for example: Thu, Jul 28, 2022, 13:41:45 UTC).

Use Support Chat to Get Help

Use Support Chat in the Console to get immediate help with common issues. To connect to the Oracle Support Digital Assistant: Click the Support button to open the Support Options panel, and then click Chat with us.

A chat window opens that connects you to Oracle Support.

If Support Chat does not resolve your issue, you can create a support request.

Open a Support Request

The first time you open a support request, you're automatically taken through a series of steps to provision your support account. If you want to make changes or if you run into problems, see Configuring Your Oracle Support Account.

Manage Support Requests

To create a support request
  1. Open the Help menu (Help menu icon) and click Create Support Request.

  2. Enter the following:

    • Issue Summary: Enter a title that summarizes your issue. Avoid entering confidential information.
    • Describe Your Issue: Provide a brief overview of your issue.
      • Include all the information that My Oracle Support requires to route and respond to your request. For example, "I am unable to connect to my compute instance."
      • Include troubleshooting steps taken and any available test results.
    • Select the severity level for this request.
  3. Click Create Support Request.
To view support requests
  • Open the Help menu (Help menu icon) and click Visit Support Center.

To add a comment to a support request
  1. Open the Help menu (Help menu icon) and click Visit Support Center.

    A list of technical support requests appears.

  2. Click the name of the support request that you want to comment on.
  3. Under Comments, click Add Comment.

    The Add Comment dialog appears.

  4. Type your comment, and then click Add Comment.
To close a support request
  1. Open the Help menu (Help menu icon) and click Visit Support Center.

    A list of technical support requests appears.

  2. Click the name of the support request you want to close.
  3. Click Close Ticket.

    The Close ticket dialog appears.

  4. Enter the reason for closing the ticket, and then click Close Ticket.

View the Infrastructure Console

To explore and interact with Infrastructure services, click the Infrastructure tab. See Get to Know the Console for details.

View the Dashboard

The Console Dashboards service allows you to create custom dashboards to monitor resources, diagnostics, and key metrics. Applications services support the following widgets:

Required Permissions to View the List of Applications

To display the list of applications and environments on the Oracle Cloud Console home page, you must be granted access to view your subscriptions. If you are the default administrator or are a member of the Administrators group, this access is included.

For users not in the Administrators group, you must be granted access through permissions specified in a policy. To view the list of applications, you must belong to a group granted the permissions to read the subscriptions in the tenancy.

The set of permissions required to view the list of applications are:

Allow group <GroupName> to read organizations-subscriptions in tenancy
Allow group <GroupName> to read organizations-assigned-subscriptions in tenancy
Allow group <GroupName> to read app-listing-environments in tenancy

To view the environment details, you must also have permissions to view the specific application.